One of the concepts from the assigned reading that definitely caught my attention was the one on page 17 of chapter one called noise. It states that " ...something that interferes with understanding the message". It can be either internal or external distractions. What they're referring to is something that happens to me all too often. I am either engaged in a discussion or listening to a monologue when my mind tends to wander. I'm finding that the older I get, the more stuff I have to try and keep track of. This seems to be OK most of the time. I used to think it was just me. But, as I found out, it's not.
Chapter three discusses listening effectively. This can sometimes be more important than speaking effectively. I have had many conversations with people that when they stop talking, I have no idea what they said. What's worse is when they expect me to respond to what was obviously a question at the end of their statement. This has always been an awkward moment for me.We have two ears and one mouth for a reason. We should listen twice as much as we speak. Chapter three mentions that the brain can process information 3 times faster than someone can talk. This made me feel a little better. Not sure they were talking about my brain though. My goal in this class will be to work on my effective listening abilities.
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